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housing benefit contact number

This type of allowance is granted to citizens who struggle to pay their ground rent and other housing arrears, making it straightforward for those on a low income to be able to rent housing at a fraction of the normal cost. Once you're connected, you can type or speak your conversation. Telephone. This means that it is advised you apply for the benefit alongside your jobseeker’s allowance or income support where possible. Housing benefit support is available to UK citizens up and down the country, and it is handled by the Department of Work and Pensions (DWP), who also process and oversee state benefits elsewhere on behalf of the government. We use cookies on your computer or mobile device to help make this website better. No – if you are receiving this type of benefit, you will not likely be able to receive housing benefit as an additional source of income. You can make a complaint online. Contact details for Housing benefit and council tax reduction. Adults Out of Hours Home Care Service 0121 464 5001 It is also important that you let the Jobcentre or DWP know if there are any changes to your or your family’s circumstances, as these may alter your eligibility for a certain amount of benefit. For general Housing Benefit enquiries call 03448 920 902. The conversation will carry on this way until one of you ends the call. Calls to this number cost 7p / minute plus your network operator’s access charge. If you are currently claiming jobseeker’s allowance and are unsure whether or not you qualify for housing benefit, you can call the team at any time or visit your local Jobcentre Plus. Talk to an adviser. Emergency duty team 0121 675 4806 If you want to tell us about a change or have a query: Or you can email us at [email protected] or phone us on 0161 234 5003 (Monday to Friday 9am - 6pm). Most people will need to claim Universal Credit instead. If your benefits stop, you may be able to get help with your rent. The above number quoted is the main line, however, if you have any concerns related to other benefit queries, there are other areas and specialisms you can call within Jobcentre Plus – and we have listed the most relevant departments for you in a table below. This site uses cookies to store information on your computer. Homelessness 0121 303 7410 Housing repairs 0121 216 3330 Please note that if you do not meet the eligibility criteria for Housing Benefit… We continue to monitor the situation daily and will detail any update via this page and our social media channels. We mainly research housing conditions and housing need, but we also research strategic issues relating to the wider housing market (including the owner occupied and private rented sectors) and the level of customer service we offer. We are continuing to provide services in line with our statutory duties, including the assessment of needs and the provision of temporary accommodation. Report issues, request council services and find information by using the search bar at the top of our website pages, the A-Z directory, or use some of these useful numbers and links below. Register office 0121 675 1000 The GOV.UK website has a fantastic range of help guides and criteria for you to read and learn more on, however, the housing benefit helpline is always available for you to call should you wish to seek support from a member of staff. Telephone. Lines open 8.30am to 5pm Monday to Friday. [email protected] Post. These guidelines are set up to ensure that only those who truly need the grant the most can receive welfare where necessary. 0121 303 1888 *Please click the + symbol to view the relevant contact numbers. There is a comprehensive guide and list on what you may receive via the GOV.UK website. We will go into more detail about some of the benefit’s most frequently asked questions below. Whether you call the housing benefit telephone number or get in touch via mail, there are many ways through which you can get the help you need without having to worry about being left in the dark. You’ll see 'Relay UK ring ring' on your textphone screen. Once you have filed your claim, Jobcentre Plus will assess your eligibility and will be back in touch with you to let you know how much you may be entitled to receive. Don't show this message again ×. If you would like to discuss an existing Benefit claim with an adviser, you should call us to book an appointment. You can call housing benefit customer services on 0843 816 6333, which will put you in touch with a member of the Jobcentre Plus team. A text relay operator will then type or speak exactly what is being communicated between the caller and the hearing person. Some of these cookies are essential to make our site work and others help us to improve by giving us some insight into how the site is being used. We continue to prioritise emergency repairs. Email. Cemeteries (out of hours emergencies only) 0121 464 8728 This makes for all the more reason to give them a call if you are in any doubt about the status of your benefits, how much you should be receiving, or if you are even eligible for the fund. By texting 66644 starting your message with the word “Repair” and remembering to include your address.

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