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ethical issues with social media mining

Ethics guidelines published by Research Councils UK (RCUK), its seven-member councils and guidelines cited within these were reviewed. In fact, Cate's proposition that governments should ensure residents are comfortable with data mining initiatives is inherently linked with Kortz's objections on the grounds of reasonable expectation of privacy. This February, the ACLU of Massachusetts uncovered evidence of prejudice in social media surveillance efforts by the Boston Police Department (BPD). First Amendment guidelines provide some direction on how to do so, and yet where the constitution does not offer clear guidance, cities should defer to these priorities and the input of residents on how to achieve them. We use cookies to ensure that we give you the best experience on our website. Seltzer said that social media mining does raise questions of over- and under-inclusivity — meaning that it may both affect outcomes outside the stated goal of public safety and fail to accomplish critical aspects of the stated goal. These changes lead to a … It’s important to transfer our values and ethics into social media. However, instead of sending this data to the police so they can keep their eyes on certain residents, the county will send the list of people with high risk scores to the mental health center’s emergency services so these individuals can be connected to care and decrease the likelihood of future police interactions. “That includes not sharing the information with other companies, competitors or publicly, unless express permission is given by the customer.”. Data miners face big time data questions on a regular basis that regularly lead to million dollar fines and jail sentences. The results of our readers poll for the least ethical companies. These social monitoring efforts have become increasingly commonplace in police departments. As an example of what to do with potentially incriminating data, Kortz pointed to Johnson County, Kan. Please correct the marked field(s) below. Lawmaker Questions FinTech Industry Over Lending Practices, Activists File Lawsuit Over LAPD’s Predictive Policing Program. This ties back to Cate’s endorsement of institutional review boards, which “would look at whether or not the department is using bad data, using it inappropriately, or using it with a bad algorithm,” he explained. Drawing on the legal expertise of three attorneys and law professors — Mason Kortz of the Berkman Klein Center for Internet & Society at Harvard; Fred Cate, Vice President of Research at Indiana University; and Wendy Seltzer, Strategy Lead and Policy Counsel at the World Wide Web Consortium — this article examines ethical objections to social mining in the context of policing. This is a complicated question, and one that raises controversies about perpetuating patterns racial bias in the American criminal justice system, economy, housing, and a number of other areas. “Given that this is a new, somewhat unchartered area, there is still a lot of leeway companies have in the methods they use — and perhaps lines they cross — when gathering data.”. Publishing performance data so citizens can assess the effectiveness of practices. One could imagine these cases of mistaken identity leading to unnecessary escalation. Citing an idea often called the mosaic theory, Sotomayor argued that although the location of someone’s car is clearly public information available to anyone watching the road, information on the location of a car throughout the period of a month — a mosaic of those individual moments — violates reasonable expectation of privacy. Download Citation | Social, Ethical and Legal Issues of Data Mining | This chapter highlights both the positive and negative aspects of Data Mining (DM). In this section, we will look at the implications of social-media usage in traditional care settings, which involves patient-physician communication. The controversy over data mining really picked up steam when it was discovered that Cambridge Analytica had paid Facebook for access to the data of over 50 million US Citizens in preparation for the 2016 US election. For Kortz, targeting terms like #blacklivesmatter is a paradigmatic example of racial profiling — identifying people as suspects based on their race. There is a lot of promise for using customer information in marketing and promotion. Subscribe to GT newsletters. Privacy considerations are at the center of the debate on this tool. Reminiscent of the recent Cambridge Analytica controversy, these law enforcement agencies partnered with third parties like GeoFeedia that gained access to back-end data streams via APIs. There are legal and ethical implications to using social media data posted by people who may have been sending tweets while in a vulnerable state of mind, e.g., during a disaster, or health outbreak. Yet Seltzer does not read it in this way, but rather as evidence that governments must be able to make a strong case that mining activities support a compelling interest. The latter is an evolving landscape where the line between appropriate and inappropriate is still murky. “A policy might have a chilling effect on legitimate speech, but how does this balance out against the legitimate interest of the government to, for instance, protect against violence?” asked Wendy Seltzer. In the end however, Seltzer admits, “we don’t know how the courts would come out.” And yet, Seltzer echoed Cate’s sentiments that the legal constraints may not be the most important consideration. 2004, Rainsford & Roddick 1999) and there is a grow- ing concern regarding the (ab)use of sensitive infor-mation (Boyens et al. If government actions meet these requirements, their potential chilling effect must then be weighed against the government’s goal in introducing the policy. It is concerned with the use of social.manner in the right way in right perspective, right purpose and for upholding the right cause. This constitutional standard requires that the government action does not result in outcomes irrelevant to the stated goal and that it does accomplish the essential aspects of the goal. 2004, Rainsford & Roddick 1999) and there is a grow- ing concern regarding the (ab)use of sensitive infor-mation (Boyens et al. “While companies shouldn’t have to reveal their algorithms in their entirety, they should have to log certain steps. “I believe ethics will be established for every industry, and I see eventually heavier regulation will be put in place to further protect the customer,” says Powell. Yet even without accessing back-end data, police departments can mine readily available information from user news feeds. Also in this Issue Nov 2017. With the advent of social media mining, it would seem that the moment of mass surveillance has arrived, and yet the court has yet to provide a definitive answer. According to Kortz, when implementing such initiatives, governments must be cautious not to violate “reasonable expectation of privacy.” Reasonable expectation of privacy is a constitutional term derived from the Fourth Amendment that protects citizens from warrantless searches of places in which they have a subjective expectation of privacy that is deemed reasonable in public norms. In the most recent iteration of Handschu in 2003, Judge Charles Haight ruled that there must be “information…which indicates the possibility of criminal activity” in order for the police to surveil specific groups. Data Mining: Where Legality and Ethics Rarely Meet. Evidence of bias in social mining has continued to arise. An Open Discussion On Social Media Monitoring and Ethical Data Mining As a marketer, I’m excited when I see advances in social media monitoring technology and the way we can use tools like text analytics, ontology and Natural Language Processing (NLP) …

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